The ppo stage of the itil service lifecycle focuses on enabling availability, information security, capacity, demand, and it service continuity management. Service strategy, service design, service transition, service operations and continual service improvement, promoting alignment with the business as well as improving operational efficiency. Gain the foundational knowledge and skills to plan, implement, and optimize it processes in this itil service capability. Itil planning protection and optimization ppo full. It focuses on the practical application of ppo practices to enable. The main focus of this course is on the operationallevel process activities and supporting methods and approaches to executing these processes in a. This fiveday course will provide the foundational knowledge needed to pass the itil planning, protection and. Updated in line with the planning, protection and optimization ppo syllabus this quick reference guide will help you study for the ppo module of the itil intermediate capability qualification. Planning protection and optimization certificate is a freestanding qualification, but is also part of the itil intermediate lifecycle stream, and one of the modules that leads to the itil expert in it service management. Itil intermediate planning, protection and optimization peoplecert. New book planning, protection and optimization itil v3. The book also provides an overview of the forthcoming technologies that are expected to make an impact in the future, such as 5g. The design for a companys new retail website includes the use of a credit card clearing house, a thirdparty hosted shopping cart and thirdparty monitoring of the customers web experience. In addition, this certification contributes 4 credits towards the itil expert certification.
Itil intermediate planning, protection and optimization ppo. Itil planning, protection and optimisation ppo knowlathon. It is a handy, portable reference source for practitioners who work with these processes. Planning, protection and optimization ppo is a module within the itil intermediate. This course prepares you for the exam leading to the the itil intermediate certificate. Planning, protection and optimization itil v3 intermediate. Planning, protection and optimization itil v3 intermediate capability handbook is designed as a study aid for students taking the itil capability qualification for ppo, and as a handy portable reference source for practitioners who work with these processes. The planning, protection and optimization ppo intermediate capability handbook is a quick reference guide that can help you study for the ppo module. Itil capability planning protection and optimization ppo. Itil planning, protection and optimization focuses on the practical application of ppo practices in order enable capacity, availability, it service continuity, information security and demand management.
Planning, protection and optimization lesson plan 2 this lesson plan this lesson plan provides you with all the information about the good elearning itil planning, protection and optimization elearning course. Planning, protection and optimization itil intermediate capability handbook itsmf uk. Information about itil planning protection and optimization ppo training courses, exams and certifications provided by ilearn. Individuals who have attained the v3 itil foundation certificate in service management, or the v2 foundation plus the v3 foundation bridge certificate, and who wish to advance to higher level itil certifications. It is also suitable for operational staff who wish to enhance their rolebased capabilities. The total studying time required for this course is 30 hours. Fundamentals of network planning and optimisation 2g3g4g. Itil v3 planning, protection and optimization ppo full.
Gain the foundational knowledge and skills to plan, implement, and optimize it processes and best practices in this itil service capability training course. This 4day course immerses learners in the practical aspects of the itil service lifecycle and processes associated with the planning protection and optimization of services and service delivery. See the itil certification scheme for more details. If you register for it, you can access all the course materials. Itil planning, protection and optimization slides ver 1. Home browse by title books itil v3 planning, protection and optimization ppo full certification online learning and study book course the itil v3 intermediate ppo capability complete certification kit, second edition. The course is aimed at professionals who wish to gain knowledge of the processes associated with the planning, protection and optimization of it services. This course is a fiveday classroom training relevant for professionals who play a role in the daily implementation and execution of activities covered under planning protection and optimization in order to deliver business value delivered through quality it services. Planning, protection and optimization ppo certificate is a freestanding qualification, but is also part of the itil intermediate capability stream, and one of the modules that leads to the itil expert certificate in it service management. This quickreference guide supports your studies for the planning protection and optimization ppo module of the itil intermediate capability qualification. Itil v3 planning protection and optimization capability itpreneurs. This course prepares you for the examination leading to the itil intermediate certificate.
In this course, you learn how to plan, implement and optimize the planning, protection and optimization processes and gain the skills required to take. Ppo provides guidance on developing organizations and individuals understanding of the. Let us know when you are ready to book your exam and we will arrange this for you. Itil version 3 is comprised of five core publications. The main activities, methods and techniques that enable itscm and how they relate to planning, protection and optimization, particularly stage 4 of the itscm lifecycle, ongoing operation the triggers, inputs and outputs of itscm, and its interface with other processes. Planning, protection and optimization ppo training course in india. The v3 planning, protection and optimization ppo module is one of the capacity module of the itil service management ntermediate level. Each question will have four possible answer options, one of which is worth five marks, one which is worth three marks, one which is worth one mark, and one which is a distracter and achieves. This intermediate ppo course focuses on the practical application of ppo practices in order enable capacity, availability, it service continuity, information security and demand. Planning, protection and optimization leon plan 5 detailed lesson plan the following tables summarise each of the modules, their learning objectives, and the methods of delivery.
The module focuses on the practical application of ppo practices in order enable capacity, availability, it service continuity, information security and demand management the content of the course is based mainly on the best practice guidance contained in the. To make the book available online, most chapters have been retypeset. Updated in line with the 2011 editions and planning, protection and optimization ppo syllabus this pdf will help you study for the ppo module of the itil intermediate capability qualification, it is a portable, printable reference source for practitioners who work with these processes. Ppo itil 2011 intermediate capability handbook axelos. A mooc on convex optimization, cvx101, was run from 12114 to 31414. Itil v3 planning, protection and optimization microsoft.
More material can be found at the web sites for ee364a stanford or ee236b ucla, and our own web pages. Updated in line with the 2011 editions and planning, protection and optimization ppo syllabus this quick reference guide will help you study for the ppo module of the itil intermediate capability qualification. The planning, protection and optimization ppo is the one of the modules from itil service capability stream which mainly focuses on practical application of ppo practices to enable the capacity, it service continuity, availability, information security and demand management. Read book planning, protection and optimization itil v3 intermediate capability handbook book. Planning, protection, and optimizationppo certificate is a freestanding qualification, but is also part of the itil intermediate capability stream, and one of the modules that leads to the itil expert in it service management certificate. Introduction to planning, protection and optimization 1 hour. Intermediate planning, protection and optimisation online course. Itil planning, protection, and optimization 30 bird. Through the course, xebia helps you gain the skills for ppo practices in the capacity, availability, it service continuity, information security and demand management areas of itil. The planning, protection and optimization ppo module is one of the. Itil planning, protection, optimization netcom learning.
Planning, protection and optimization itil intermediate. What is included in itil v3 planning protection and optimization capability. Audiobook planning, protection and optimization itil v3 intermediate capability handbook pre order. Planning, protection and optimization itil 2011 intermediate capability handbook single copy. Book was the smaller hand sized version, i was expecting the full size book. In the current version of the e book, they only get correct for the. If you are using ebooks, the test exam is an interactive exam where the students can submit their answer and see the rationales for each question. The planning, protection and optimization course covers principles and processes that allow delegates to design and operate services that will align with business needs including availability and capacity requirements. The itil planning protection and optimization certification training is a 3day 21 contact hour course which provides you with the knowledge of management level concepts and core information of the activities and techniques within planning protection and optimization. You will focus on the operationallevel process activities and supporting methods and learn to execute these processes in a practical, handson learning environment.
Planning, protection and optimization ppo is one of the itil service capability modules. Itil intermediate planning protection and optimization. Before you begin your studies, please read through this document to help you plan your studying and revision. This course is intended for individuals and it professionals who require a deeper understanding of the itil planning, protection and optimisation processes and how they may be used to enhance the overall quality of it service support and delivery. An itil foundation certificate and preferably two years work experience in an it service management environment. Service opeation certificate is a freestanding qualification, but is also part of the itilv intermediate lifecycle stream, and. Itil planning protection and optimization certification courses. Planning, protection and optimization itil v3 intermediate capability handbook office of government commerce on. The modules cover the itil service design processes and how they ensure that new and updated services, service systems, tools, technology architectures and methods of measuring key metrics are designed to meet user needs with only. Enrol now for itil intermediate certification course.